Track-POD's API Explained: Integration Opportunities

Updated on February 15, 2024 by Alina Kostukova

APIs are critical in logistics and delivery management because they enable data sharing across multiple necessary applications, such as route optimization and tracking tools, CRM, ERP, and other systems.

Track-POD is a leading delivery management software offering organizations full capabilities to improve their logistics. 

Specifically built for the logistics industry, Track-POD's API serves as an important tool in coordinating effective delivery operations.

Track-POD's API makes it easy for businesses to connect its powerful delivery management system with other software solutions.

This connection not only matches Track-POD's tools with existing technology but also opens up new opportunities for automation and optimization.

Track-POD offers various web API integration options using its open API, as well as quick built-in integrations with leading ecommerce platforms, like Zapier, Shopify, WooCommerce, and others. 

In this article, we'll delve into a detailed overview of Track-POD's API, exploring its capabilities, benefits, and endless integration opportunities.

Integration opportunities with Track-POD's API

From seamless connections with popular ecommerce platforms to synchronization with enterprise resource planning (ERP) systems, Track-POD API offers a wide range of integration solutions.

Types and use cases of Track-POD’s API integrations

Let's be more specific about the capabilities and features that Track-POD's API integrations can offer in terms of managing deliveries.

1. Web API integrations

Thanks to Track-POD’s open-end API, users can utilize our Web Services API without any extra charges.

Track-POD’s API offers a simple HTTP interface for crucial delivery management features via JSON or WEB XML Service. 

Web API integrations facilitate the exchange of data, rapid updates, and efficient communication between Track-POD and other business tools.

Track-POD’s web API integration can create automated data workflow for the following tasks and many more:

• Add or update order address
• Dispatch orders
• Add unscheduled orders
• Update orders
• Get various order data
• Delete orders
• Set order status
• Add routes
• Delete routes
• Update routes
• Add new orders to routes
  + more

2. Webhooks

Track-POD offers real-time notifications through webhooks, seamlessly integrating with your systems for instant updates on orders and routes. 

Webhooks are messages sent by Track-POD to your app, containing data about specific events like order creation or route updates. 

By subscribing to these events, you receive timely updates, which doubles transparency and efficiency.

Once you've configured a webhook, you'll start receiving HTTP updates for various events, such as:

• Order updated / created / deleted
• Order status updated
• Route created / updated / deleted / optimized
• Route started / closed
• Route ETA recalculated

Webhooks simplify integration with customizable event handling, enhance scalability, and ensure reliability by delivering updates directly to subscribed endpoints.

3. Custom API integrations

Quick built-in integrations, Web API, and Webhooks give plenty of integration options, but Track-POD goes further with custom APIs for a more personalized approach.

Advanced Plus and Enterprise users can request custom API integrations to meet their specific needs.

All unique requests for custom API integrations can be handled with our technical team, who will provide the best solution within the scope of technical capabilities.

4. Built-in integrations

Track-POD comes with built-in and easy to set up shipping integrations that easily connect with various software systems to enhance delivery management operations:

• With MYOB integration, businesses can automate order imports from their MYOB Business account, simplifying ecommerce order fulfillment and unifying invoicing and shipping processes.
• Linnworks integration makes order fulfillment and tracking effortless, ensuring seamless synchronization between Track-POD's last-mile logistics system and Linnworks' order management platform. 
• WooCommerce integration provides a comprehensive solution for online business of any sizes. It offers instant two-way synchronization of data to streamline order fulfillment and provide accurate delivery estimates. 
• QuickBooks integration enables the automatic generation of Track-POD orders from QuickBooks Estimates or Invoices, eliminating manual data entry and streamlining proof of delivery document management. 
• Xero integration offers fully automatic data processing, allowing users to upload historical transactions and filter invoices or quotes based on their status. Xero ensures correct invoicing, even in tricky scenarios such as partial deliveries.
• Unleashed integration enables smooth supply chain management by routing orders from the Unleashed system to Track-POD and providing flexibility in selecting specific order statuses for import. This functionality improves visibility and control over the order management process.

5. Zapier integration

The integration between Zapier and Track-POD offers users a powerful solution to automate tasks and streamline workflows. 

With Zapier acting as a bridge between Track-POD and more than 5000 other apps like Shopify and Sage Accounting, users can automate processes such as order processing and invoice management. 

By eliminating manual data entry and promoting seamless data flow between Track-POD and these apps, businesses can save time and resources while ensuring smoother operations. 

For example, the API integration with Shopify allows for automatic import of new orders into the Track-POD dashboard, facilitating efficient route planning and order delivery.

Similarly, the integration with Sage Accounting enables businesses to update orders and invoices based on changes in status, which improves financial management and operational coordination.

Getting Started with Track-POD's API

Track-POD provides straightforward API solutions that only demand a few clicks to get started.

Let's go over the simple steps that businesses should follow to set up their API integration with Track-POD.

1. Check the API documentation page

Start by visiting the documentation page provided by Track-POD.

Each object in the documentation is supported by an example, increasing clarity and comprehension of how to use different parameters and values within the API.

2. Get authorization

Click on the green "Authorize" button on the API description page to log in with your secret key. 

Obtain the secret key from your Track-POD account settings under the Web API tab. You can create multiple keys for different integrations.

3. Run your first test

After getting approved, you might want to try your first test. For example, let's use the "get an order by number" request as an example.

• Use the "Try it out" button for the "get an order by number" GET request.
• Input the order number into the designated field and press "Execute".
• Expect a code 200 Response and view the Response Body containing order parameters.

4. Test other types of requests

Thoroughly test all types of requests (GET, POST, PUT) using provided tools in the documentation page. 

Follow our simple instructions for more details on how to test different types of requests for a successful integration.

5. Monitor API performance

Stay vigilant about the performance and usage metrics of your integrated API.

Regularly monitor API usage and performance to identify and address any issues promptly.

6. Keep APIs secure

Prioritize the security of your API integration by safeguarding your API keys with stringent access controls and implementing robust authentication measures.

7. Explore built-in integrations

Explore built-in integrations with popular apps in Track-POD settings for additional convenience.

8. Contact us for assistance

For assistance with any form of Track-POD API integration, please contact our friendly customer support team or check our knowledge base.

Benefits of using Track-POD's API

Integrating with Track-POD's API provides numerous advantages for companies looking to improve their logistics operations. 

Below are the main benefits of using Track-POD’s API functionality.

1. Seamless integration

Track-POD’s API enables smooth integration with a wide range of logistics-related software systems, including ecommerce platforms, order management systems, CRM, ERP, and others.

2. Straightforward and easy implementation

Businesses can easily incorporate Track-POD's API into their current systems without requiring complex technical knowledge or resources because it is simple to implement.

3. Automation and optimization

Businesses can automate and optimize their logistics processes by integrating Track-POD solutions with existing technology, reducing manual workflows and increasing efficiency.

4. Instant updates

Track-POD offers real-time notifications via webhooks and API, assuring quick updates on orders and routes, hence increasing transparency and efficiency.

5. Eliminated human errors

Track-POD's API enables fully automated processes, which considerably reduces the risk of human error, resulting in more accurate and reliable operations.

6. Enhanced customer experience

Integration with CRM systems enables access to customer data, facilitating tailored delivery experiences and efficient communication.

7. Streamlined operations

Track-POD's API enables seamless data exchange and communication across various software systems. It results in streamlined operations and more visibility and control over the order management process.

8. Cost-effectiveness

The automated and time-saving capabilities of Track-POD's API improve logistics efficiency, lowering expenses and making it a cost-effective solution for organizations.

9. Universal solution

Track-POD's API is designed to cater to businesses of all sizes, making it a universal solution that can be implemented by companies regardless of their scale or industry.

10. Easy authorization and testing

Users can easily authorize access to the API page and test requests using both JSON and XML objects, providing a convenient way to ensure proper integration and functionality.

11. Well-documented API

Track-POD's API is thoroughly documented, with clear explanations, object samples, and response definitions to help developers understand and properly use the API.

12. User-friendly rate limits

Track-POD's API imposes user-friendly rate limits of 20 requests per second or 400 requests per minute, allowing for sufficient API usage without overwhelming restrictions.

13. Endless integration opportunities

From built-in integrations with popular ecommerce platforms to custom API integrations tailored to specific needs, Track-POD's API offers a wide range of integration options to suit various business requirements.

API in the context of delivery management software

Delivery management software integrations allow different platforms involved in order fulfillment and delivery to exchange data and functionalities.

These integrations bridge the gap between different systems involved in the order lifecycle, enabling seamless data exchange and enhanced functionalities.

Some of the key systems that can be integrated with delivery management software via API include:

• Ecommerce platforms: Integrating delivery management software with ecommerce platforms can simplify daily order fulfillment operations and eliminate the need to manually enter order and delivery data.
• Order Management Systems (OMS): Connecting OMS to delivery management software via APIs guarantees that orders are effortlessly transferred, allowing for more efficient scheduling and fulfillment.
• Customer Relationship Management (CRM) systems: Integration with CRM systems allows logistics software to access customer data, purchase history, and preferences, resulting in more tailored delivery experiences along with efficient customer communication.
• Invoice management tools: Integration with invoice management systems through APIs facilitates secure invoice and order documentation processing, ensuring accurate reporting.
• Warehouse Management Systems (WMS): Integration with warehouse management systems (WMS) via APIs enhances inventory management capabilities, enabling real-time tracking of stock levels and optimizing warehouse operations. 
• Enterprise Resource Planning (ERP) systems: API connectivity with ERP systems allows for the synchronization of financial, inventory, and order data across multiple departments within a business.

Through these API connections, delivery management software becomes a central hub for efficient delivery orchestration and enhanced customer experiences.

Conclusion

Track-POD's API offers a gateway to seamless integration and enhanced efficiency in logistics operations. 

By acting as a bridge between different software systems, Track-POD's API facilitates smoother workflows, minimizes human errors, and optimizes productivity. 

From built-in integrations with leading ecommerce platforms to customizable web API solutions tailored to specific needs, Track-POD's API opens up endless possibilities for businesses of all sizes. 

With straightforward implementation, user-friendly documentation, and robust support, Track-POD empowers organizations to elevate their logistics management to the next level.

Book a free custom demo to discuss Track-POD's API integration opportunities and find a suitable solution for your business.